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FAQs
Where can I get updates for my S4 Open Appliance?
Where can I find links to BAS vertical market products and companies?
Where can I get my legacy BAS devices repaired?
How do I request support for an integration to Schneider Electric SBO?
How do I add a N2 device to a S4 Open Appliance?
How do I request and install the license for Obermeier Software Products?
Do S4 Open Appliance support Metasys Integrator panels?
Are Industrial Automation companies good candidates for the S4 Open products?
Are Controls Integrators good candidates for the S4 Open Appliances?
Are Metasys Generic IO / Point Multiplexor applications Supported?
Can I integrate to Early Generation Chassis Based Metasys Panels?
Is the Pre-Metasys JC 8500 supported by the S4 Open Apliances?
Does Integration vs. Replacement Save $$$?
What should I do when I find Repeaters on a N2 bus?
What are the tradeoffs between Centralized vs. Distributed S4 Open Appliance Installation?
How do I validate a N2 bus?
Is N2 a Standard?
What are the N2 bus Engineering Guidelines?
What do I look for if there are legacy N2 Bus Problems?
Are BAS manufacturers good candidates for S4 Open products?
Do you support 3rd Party Metasys Compatible Vendor Devices?
How do I tune the N2 Bus for maximum performance?
When and How should the N2 Bus be terminated?
How do I prepare for a N2 bus Integration?
Do S4 Open Appliances support Programming Configuring and Commissioning N2 Devices?
Can I integrate to a Metasys Fire Panel?
How are S4 Open Device Type Templates different from Metasys Configuration Files?
Are Device Type Templates available for all Metasys N2 Devices?
Can I integrate to N2 VMA Devices?
Can I intergrate to the Metays N1 system level bus?
Do S4 Open Appliance support Centaurus Inegrator Panels?
How do you support Override and Release Operations with OPC interfaces?
Can The S4 Group provide Metasys consulting services?
How can a small company develop and support products as complex as the S4 Open appliances?
What type of business entity is The S4 Group, Inc.?
Who is the visionary behind The S4 Open products?
Who should I try to sell the S4 Open Appliances to?
Are Mechanical or HVAC contractors good candadates for our S4 Open Appliances?
Can you connect BACnet MS/TP devices to the N2 Bus?
Can I connect OPC devices to the N2 Bus?
Can I connect SNMP devices to the N2 bus?
Do you perform Interoperability Testing with the S4 Open Appliances?
Are Design-Build contractors good candidates for our S4 Open appliances?
Why is my OPC client returning all 0 values for points on some N2 devices?
How do I add new N2 devices to an already deployed router?
How large is The S4 Group, Inc?
Can the S4 Open Appliances run on other hardware platforms?
Can 3rd party devices be brought into Metasys with the S4 Open appliances?
How do I connect M-Tools (HVAC Pro and GX9100) to the N2 bus?
Why did you integrate at the Metasys N2 field bus instead of at the N1 system bus?
When should I use the N2 Switch?
Will you provide a Metasys N1 integration in the future?
Does the BACnet-N2 Router support COV subscription?
Can I make the JCI Metasys N2 bus run faster?
Can I make the JCI Metasys N2 bus run faster?
How do I work with Generic IO / Point Multiplexor Metasys applications?
What is the Hardware Warranty for S4 Open Appliances?
How do I set Occupied / Unoccupied schedules for N2 devices with the S4 Open appliance?
Can I use BACnet Priority Arrays with the BACnet-N2 Router
Where can the HVAC Pro or GX-9100 utilities be purchased?
How Do I Create Device and Display Templates for Alerton Envision?
How do I Set the TCP/IP address on S4 Open Appliances?
Why do I have problems writing to a point on a N2 device?
How do I support legacy N2 devices in a NCU chassis?
Who is The S4 Group, Inc.?
Where Can I Find S4 Product Documentation and Case Studies For The S4 Open Appliances (KBA-01026-Z2Z6M0)?
How do the S4 Open Appliances support N2 Override and Release functions (KBA-01018-D2F4P8)?
Where Can I Find The S4 Metasys Configuration File Conversion Utility (KBA-01025-P1V1D3)?
Who is The S4 Group, Inc. (KBA-01000-Y5B7T4)?
Where can I find Metasys support (KBA-01009-V7Y2C3)?
How Long Does It Take To Perform An Integration (KBA-01017-F5Q1X1)?
How Do I Restore a Saved S4 Open Appliance Configuration (KBA-01006-P2S0W0)
How Are S4 Open Appliance Part Numbers Constructed (KBA-01008-G5T4W3)?
How do I choose the right S4 Open Appliance for my project (KBA-01019-J2D7F5)?
Does S4 Have Demo Systems Available (KBA-01024-M6J4F9)?
Can I use BACnet Priority Arrays with the S4 Open: BACnet-N2 Router (KBA-01012-X2V2W6)?
I am a Honeywell affiliate. How do I order S4 Open Appliances (KBA-01023-K9F2Y2)?
I am a Schneider-Electric affiliate. How do I order S4 Open Appliances (KBA-01020-G6X4K6)?
How do I compensate for power drops in a N2 Bus (KBA-01016-Y3L3N4)?
What are the Best Practices for Performing a Metasys N2 Integration via the S4 Open: BACnet-N2 Router with Tridium or Niagara Systems (KBA-01022-Z8N3J2) ?
I am a Trane affiliate. How do I order the The Tracer Communications Bridge - N2 (KBA-01021-F5T8W6)?
How Can I Turn Off BACnet Segmentation in the S4 Open Appliances (KBA-01007-V2W2N7)?
Can 3rd party non-N2 devices be brought into Metasys with the S4 Open appliances (KBA-01011-V5Y9H0)?
Can the S4 Open Appliances run on other hardware platforms (KBA-01013-T7Y7N9)?
Do you perform Interoperability Testing with the S4 Open Appliances (KBA-01014-S4B9W3)?
How can a small company develop and support products as complex as the S4 Open appliances (KBA-01002-F9G8P4)?
How large is The S4 Group, Inc. (KBA-01003-D0C1W3)?
What type of business entity is The S4 Group, Inc. (KBA-01001-F9Y4P5)?
Who is The S4 Group, Inc. (KBA-01000-Y5B7T4)?
Who is the visionary behind The S4 Open products (KBA-01004-J1N2Q7)?
Can the S4 Open Appliances run on other hardware platforms?
Can 3rd party devices be brought into Metasys with the S4 Open appliances?